Our Constitution

 

We believe our first responsibility is to improve the health standards of our customers (patients, healthcare professionals and consumers) who buy and use our distributed products and services. We are committed to do our endeavor to bring to the community the best healthcare innovations and services reasonably priced and respond promptly to the after sales queries including safety and quality queries as applicable.

 

We are committed to help our employees and their families, to achieve life/work balance. We believe that they are the main pillar of our organization and the fuel for our growth. We respect their dignity and recognize their merit. We provide the necessary tools, training, and the right culture for them to excel and innovate.  Employees must be empowered to make suggestions and take decisions. There must be equal opportunity for employment, development and advancement for those qualified.

 

We are responsible to the community in which we operate by doing the necessary investment to raise the level of health awareness through patients and healthcare educational programs. Moreover, we participate in charitable work in the healthcare sector as well as in the social sector and by environmental protection initiations towards world community at large.

 

We are also committed to our Principal suppliers, in terms of providing customized solutions for their growth plans by providing market intelligence, logistic support, sales & marketing support, technical & legal support. In addition, we are responsible to uphold our Principal’s product quality & safety management system in view of customer satisfaction & patient safety by complying with the quality, safety agreements & SOP’s.